Who we are

Our website address is: https://pomegranatesandbells.co.uk

Using our online shop

We collect information about you during the checkout process in our shop.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site. See our Cookie Policy.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We’ll use this information for purposes, such as, to:

• Send you information about your order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Comply with any legal obligations we have, such as calculating taxes

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through WooCommerce. When processing payments, some of your data will be passed to WooCommerce, including information required to process or support the payment, such as the purchase total and billing information.